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It took me 52 minutes to get an Uber at LAX

1 min read



Los Angeles International Airport introduced a new ride share system on Oct. 29. Before, you could get your Lyft, Uber, taxi, or other rideshare vehicle at the airport. But those days are over.

Now, to get into a rideshare vehicle, you have to go to a designated lot right outside of the airport. There are two ways to do this: by shuttle or by foot. Shuttles run every three to five minutes. A walk should take no more than 20 minutes from any terminal. But once you get to the lot, the wait can be very long.

While LAX has already made changes to help with wait times, they’re still long. How long? We decided to test the system out on a Sunday night, which, LAX officials say, is the busiest night of the week. We wanted to know: do the estimated wait times hold up? Or is it worse than it appears?

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37 thoughts on “It took me 52 minutes to get an Uber at LAX

  1. What every news report is leaving out, is that limousines, Uber SUV, and Uber Black, can still use curbside pickup! That's because these rich people, don't want to be inconvenienced!

    I am still waiting for the first major news outlet to report this! Let's go LA Times, tell the truth here!

  2. STICK TO A TRADITIONAL TAXI FOLKS.IT MAY BE A FEW DOLLARS MORE BUT YOUR HOUSE WONT BE BURGLED AND YOUR DAUGHTERS RAPED OR KILLED….THE SOONER UBER AND LYFT COLLAPSE THE BETTER FOR EVERYONE.

  3. God FORBID you wait an hr in a safe environment where food is readily available and there are toilets WHAT IS AMERICA THINKING??????!! Having you WAIT. How dare LAX intervene with your comfort? Pffft

  4. I work at LAX. I love it because this got all the Ubers out of the way of our employee shuttles. Cut the time to the employee parking lot considerably.

    Here’s a tip…get on one of the employee parking shuttles. It will take you to the lots where the employees park. Then just order an Uber from there. The lots are all between the in in out and post office. The drivers won’t say anything to you. If they do just say your car is in the employee lot. You could be a commuting flight attendant or pilot. They don’t care.

    Employees fly a lot because we get free flights. You’ll never see us waiting in that line. That’s for suckers

  5. At the Atlanta Airport the ride share / hail has two pick up sections. North and South. The taxi pick up is located west at the end of baggage claim. The shuttle pick up is past that and I believe the Limo Lot has returned to it's old haunts just past the shuttles. The Atlanta airport, one of the worlds busiest, you only have to walk about 5 minutes, if not less, to get a car. Why O why did LAX clump together all the ride share / hail and taxi drivers in one location? No wonder it's a cluster @uck!

  6. I have a question like else we’re when you request a car it gives you the license number and the make and model of it. Does LAXIT do the same thing or do you have to get what ever car is there available to grab?

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